Chicago Reader: Lukewarm welcome

By Katie Prout

March 2, 2022

I didn’t expect to be escorted off the premises of the city’s only overnight warming center on a 28-degree evening, though perhaps I should have. After all, I’d been warned. Last fall, when I learned I’d gotten this job, I asked people who live on Lower Wacker what kinds of stories they’d like to see in the Reader. Repeatedly, folks suggested I take a look at the city’s six official “warming areas” run by the Department of Family & Support Services (DFSS). “What about them?” I asked.