(Posted April 23, 2018)

Job Description:

The Law Project of the Chicago Coalition for the Homeless is seeking a new Intake Specialist to provide administrative support and assistance to Law Project attorneys while managing the Law Project’s intake process and working with homeless and low-income clients.

About CCH:

Chicago Coalition for the Homeless is a 38-year old systemic advocacy organization. CCH develops campaigns and initiatives to address the causes of homelessness – lack of affordable housing, lack of access to health care and services and lack of jobs paying a living wage. We place much emphasis on organizing and developing leaders within the homeless population to become spokespersons and leaders of our various initiatives. CCH does its work in accordance with its organizational values – collaboration, integrity, strategic action, compassion, and intersectionality.

Job Responsibilities:

  • Managing the Law Project’s intake process, which includes:
    • Conducting telephone and in-person interviews with clients and witnesses and identifying legal problems.
    • Obtaining relevant documents from clients, school districts and government agencies and others.
    • Recording all pertinent information in Legal Server, the Law Project’s case management system.
    • Working with Law Project attorneys to determine whether to accept cases.
    • Maintaining a list of appropriate referral agencies/organizations and referring appropriate cases to other legal aid organizations.
  • Assisting Law Project staff and/or pro bono attorneys with the representation of individual clients through:
    • Contacting school districts, social service providers, and other government agencies.
    • Drafting written documents such as letters and memoranda.
    • Communicating with client throughout process.
    • Providing support in administrative hearings in appropriate cases.
  • Scheduling and organizing the Law Project’s community outreach, including:
    • Coordinating staff and volunteers to perform outreach in neighborhood, shelter, and school settings.
    • Creating and updating brochures and other outreach materials.
    • Conducting presentations on legal rights and resources to a variety of different audiences.
  • Maintaining Legal Server, the Law Project’s case management system, including creating detailed case data reports;
  • Administering CCH’s Scholarship Program, including reviewing applications, organizing the annual Scholarship Event, and ongoing communication with Scholarship Recipients.



  • Two to five years relevant work experience
  • Strong computer skills, including proficiency in Microsoft Word, Excel, PowerPoint and Outlook
  • The ability to manage and maintain the Law Project’s online case management system, including regularly creating detailed reports
  • Strong written and oral communication skills
  • A demonstrated ability to work with individuals from a wide range of backgrounds in a culturally sensitive manner
  • Ability to work both independently and collaboratively
  • Outstanding organization skills and attention to detail
  • Willingness to work occasionally on nights and weekends when necessary.


  • A demonstrated commitment to public interest
  • Interest or experience in the legal field.

Salary Range: $36,000 to $42,000, depending on experience

Excellent benefits, including health, four weeks paid vacation, and a sabbatical program.

To Apply: Please send resume, cover letter, and references to Beth Malik at chomeless7@gmail.com. Please put “Intake Specialist” in the subject line.

Chicago Coalition for the Homeless believes that personnel diversity is an organizational strength and recognizes and values the intersectional identities that staff members bring to our organization. We are enriched by the diverse experiences, beliefs, and ways of thinking that employees of different backgrounds bring.

People of color and people who have experienced homelessness or poverty are strongly encouraged to apply. Fair consideration is given to all qualified applicants regardless of criminal record. CCH is committed to providing equal employment consideration without discrimination on the basis of race, sex, disability, religion, national origin, ancestry, military status, marital status, sexual orientation, or any other legally protected status