Frequently Asked Questions About Homelessness

Where can I call for help for a homeless person or family in the city of Chicago?

Please phone Chicago City Services at “311” or (312) 744-5000.

If you are homeless and need shelter, tell the operator that you are homeless and in need of shelter.

If you are housed but concerned that you may lose your housing, tell the operator you need “short term help.” Callers will be transferred to a Homelessness Prevention Call Center. The center is housed and operated by Catholic Charities, with services available in multiple languages.

Callers with hearing problems can access TTY equipment at (312) 948-6817.

Where can I call for help in suburban Cook County?

Phone (877) 426-6515 for suburban Cook County’s Rental Assistance Call Center. The center handles calls related to rent, security deposits, utilities, and mortgage assistance. It is staffed Monday through Friday, 8:30 a.m. to 4:30 p.m.

The Illinois Foreclosure Prevention Line is at (855) 533-7411. It is open Monday through Friday, 9 a.m. to 4 p.m.

Where can I call for legal aid or advice for a homeless person or family living in Chicago or the suburbs?

Phone our Law Project toll-free helpline, (800) 940-1119.

Referrals will be made available for people living outside the metropolitan area.

How many homeless people live in Chicago? 

In May 2018, Chicago Coalition for the Homeless (CCH) released its annual survey of how many Chicagoans are homeless.

Using a methodology that includes the most current census data, 80,384 Chicagoans were homeless in 2016.

Eighty percent of these homeless residents lived doubled-up in the homes of others due to hardship, often in overcrowded conditions.

According to data from the U.S. Census Bureau’s American Communities Survey, 64,114 people lived doubled-up in Chicago in 2016. Of those, 55.5% were black, 33.1% Hispanic/Latino, 6.5% white, and 4.9% other groups.

According to 2016 HMIS data provided by All Chicago, 23,808 people were served in the shelter system or other homeless service programs. Of those, 7,538 had been living doubled-up with family or friends at some point that year. Seventy-six percent of those served in the homeless service system were black, 19% white, and 5% other. Eleven percent reported themselves as Hispanic/Latino.

Of the 35,435 homeless people living in families with children, 90% (31,923) were doubled-up.

Of the 8,860 homeless family households, 88% (7,821) of households were doubled-up.

Of the 44,757 homeless individuals, 72% (32,191) were doubled-up.

Unaccompanied homeless youth, ages 14 through 24, totaled 11,067 individuals, of whom 85% (9,455) were doubled up. 

How many homeless students are in Chicago?

Chicago Public Schools (CPS) is on track to serve about 18,000 homeless students by the conclusion of the 2017-18 school year in June. Year-end data will be released this summer.

During the 2016-17 school year, CPS identified 18,117 homeless students.

That FY17 count is 2% (714 students) less than the prior school year, but total CPS enrollment also dropped. The share of homeless students in CPS remained about the same, at almost 5% of total enrollment.

Almost 86% (15,502) of these homeless students lived doubled-up in the homes of others due to hardship, usually in overcrowded conditions.

Another 12.6% of students (2,286) lived in shelters. Less than 1% lived in motels (137), in a park or other public place (65), or in a temporary foster care placement (127).

Also, 12.6% (2,292) were unaccompanied youths, defined as teens who are homeless and living on their own, without a parent or guardian.

Homeless students identified by CPS were 97.8% children of color. They were 82.9% (14,996) African American, 13.2% (2,385) Latino, 1.7% (301) other ethnicities and 2.2% (406) white, with 12 whose ethnicity was not identified. Another 22.7% (4,116) of students were diagnosed with disabilities or developmental delays.

How many homeless people, including students, live in Illinois?

A report by the Illinois Department of Human Services (IDHS) states that 32,902 Illinois residents were served in state-funded shelters in FY 2016. Of this, 9,106 were children under age 18 and 23,796 were adults, living in 22,852 households. IDHS reports that this included 23.5% who previously lived in emergency shelters, about 14% lived on the street or in cars and other non-housing; 34% lived doubled-up in the homes of others.

Homeless school enrollment is a reliable barometer of family homelessness. In August 2017, the Illinois State Board of Education (ISBE) reported that public schools identified 54,607 homeless students during the 2016-17 school year, a year’s increase of 1.6% or 874 students.

That’s more than double what it was during the only school year that the state of Illinois contributed support beyond federal funds for homeless school programs. In 2008-09, $3 million in state grants were awarded to 36 school districts statewide. Illinois schools identified 26,688 homeless students that year.

Outside of Chicago, these 15 school districts reported the largest homeless enrollment in 2016-17, with comparisons to two years earlier, in 2014-15: Rockford SD 205, 2,733 students (up 14%); Peoria SD 150, 877 (up 52%); Harvey SD 152, 705 (down 10%); Springfield SD 186, 485 (down 21%); Aurora East USD 131, 415; Waukegan SD 60, 408 (up 13%); East St. Louis SD 189, 364 (down 20%); Champaign CUSD 4, 361; Kane County/CUSD 300, 323; Aurora West USD 129, 320; Joliet SD 86, 306; Valley View District 365U, 302 (down 13%);  South Holland District 150, 292 (down 2%); Plainfield District 202, 285 (up 4%); and Mount Vernon SD 80, 277.

Outside of Chicago, the largest homeless enrollments were in Rockford SD 205, 1,589; Triad CUSD 2 (Madison County), 1,111; Peoria SD 150, 769; Harvey SD 152, 697; Kane County SD U-46, 694; Springfield SD 186, 674; and Granite City CUSD 9 (Madison County), 552. – See more at:
Outside of Chicago, the largest homeless enrollments were in Rockford SD 205, 1,589; Triad CUSD 2 (Madison County), 1,111; Peoria SD 150, 769; Harvey SD 152, 697; Kane County SD U-46, 694; Springfield SD 186, 674; and Granite City CUSD 9 (Madison County), 552. – See more at: many unaccompanied youth lived in Chicago? 

Unaccompanied youth are homeless and living on their own, without the support of family or guardian. The number of unaccompanied youth in Chicago, per a CCH analysis of 2015 census data, is 11,231. These youth include students – during the 2015-16 school year, Chicago Public Schools counted 2,396 unaccompanied youths attending its schools.

An estimated 25,000 unaccompanied youth live in Illinois, per a comprehensive 2005 state-run study on which CCH collaborated. There are not enough shelter beds for homeless youth.  Since mid-2013, there are about 580 youth shelter beds across Illinois: about 375 youth beds in Chicago, about 115 in the suburbs, and about 90 beds downstate, per Chicago and state officials. CCH advocated for Chicago’s increased funding for overnight youth shelter beds, with 120 low-threshold (overnight) shelter beds added since 2011.

What are some demographics of homeless people being served by Chicago shelters and housing programs?

In the U.S. Conference of Mayors Hunger and Homelessness Survey, last released December 14, 2016, the city of Chicago claimed the largest decrease in chronic homelessness among 38 cities. The survey covers the period of September 2015 through August 2016, using data from January point-in-time counts of how many people can be found on a winter night in shelters or living in public places.

Chicago claimed chronic homelessness dropped 68.2%, by 716 people, between 2015 and 2016. In the survey, Chicago touted its 2016 pilot project to rehouse 75 chronically homeless people camped under Uptown viaducts. It noted the program had housed 43 people by October, with 13 people “self-resolved” and no longer in need of housing help.

Chicago also claimed the largest decline in family homelessness between 2009 and 2016, a drop of 25.2%, or 730 people.

City officials reported that 5.2% of Chicago’s homeless population are children and youth, below the 6.5% U.S. average. But the study noted it’s likely that cities’ point-in-time counts do not count the full number of homeless youth, “who tend not to congregate in the same areas as older homeless adults.”

Chicago claimed the largest drop among homeless people who were “unsheltered” in the past year, a drop of 39.5% or 812 fewer people. Chicago’s 2016 homeless count reported that 78.9% were staying in shelters and 21.1% were unsheltered. The share of Chicagoans homeless with their families was 36.8%, and 63.2% were single individuals.

However, Chicago reported the largest increase in veteran homelessness between 2009 and 2016, a 20.2% increase, up by 101 people. The city reported that 10.2% of those who were homeless in 2016 were veterans, up from 7% in 2015 and 9% in 2014.

Chicago ranked 21st among 32 cities in its rate of homelessness per 10,000 people in 2016, at 21.6 people. These rates ranged from 11.2 people in Wichita, Kansas to 124.2 people in Washington, D.C.

The 2016 U.S. mayors’ study did not include demographics covered previously. In the 2015 survey, Chicago reported that 14% of homeless adults were employed, 4% HIV positive, 19% physically disabled, and 33% severely mentally ill (the same as in 2014). Homeless people who entered permanent supportive housing in 2015 totaled 752 individuals and 105 families, the city reported.

Also in 2015, Chicago reported 1,701 emergency shelter beds available, compared to 2,064 beds (down 17.6%) in 2014. Also, there were 4,574 beds in transitional housing, compared to 3,903 (up 17.2%); and 7,613 beds in permanent supportive housing, down 10% from 8,460.

How many homeless people are survivors of domestic violence?

In its 2016 Point-in-Time Count, the city of Chicago reported that 26% of sheltered populations were domestic violence victims. This compared to 27% in 2015, 27% in 2014, and 29% in 2013.

In a comprehensive 2004 study, 56% of women in Chicago shelters reported that they had experienced domestic violence, per the Center for Impact Research. Also, 36% said they had experienced physical or sexual abuse in their homes as children, according to the report, Pathways To and From Homelessness: Women and Children in Chicago Shelters.

What is the racial breakdown of homeless people in Chicago?

Per its 2016 Point-in-Time Count, the city of Chicago reported that the racial demographic of people living in homeless shelters were 76% black, 19% white, and 5% other ethnicities. Of this, 10% of the sheltered population self-identified as Latino, regardless to race. Racial demographics are no longer included by cities in the U.S. Conference of Mayors’ survey. Chicago Public Schools reports that 97.7% of its homeless students are children of color.

According to the Chicago Coalition for the Homeless study, in 2015 54% of those living doubled-up in the homes of others in Chicago were black, 27% white, and 19% other groups. One-third (33%) reported being Latino.

What income is needed to pay for rental housing in Illinois?

According to the annual Out of Reach study (June 2018) by the National Low Income Housing Coalition, the Illinois housing wage is $20.34 an hour, 18th highest among the states. This is based on fair market monthly rent of $1,058 for a 2-bedroom apartment in Illinois, and assumes a 40-hour work week for 52 weeks a year. With the Illinois state minimum wage at $8.25 an hour for seven years (since July 2010), a household needs two minimum-wage earners working a total of 99 hours a week to pay for a 2-bedroom’s fair market rent. Thirty-four percent of Illinois households are renting, with an average hourly wage of $16.78.

In Chicago and the five-county suburban area, the housing wage is $22.69 an hour for a typical 2-bedroom. The most expensive Illinois region is Kendall County, where the housing wage is $23.56.