Job Opportunities

INTAKE SPECIALIST

(Posted online March 5, 2012)

The Intake Specialist position provides administrative support and assistance to three attorneys in the CCH Law Project while managing the Law Project’s intake process and providing assistance and support to homeless and low-income clients.

The Intake Specialist will be responsible for:

1) Managing the Law Project intake process, which includes:

o   Conducting telephone and in-person interviews with clients and witnesses and identifying legal problems;

o   Obtaining relevant documents from clients, school districts and government agencies and others;

o   Recording all pertinent information in the Law Project’s case management system;

o   Working with Law Project attorneys, determining whether to accept the case;

o   Maintaining a list of appropriate referral agencies/organizations and referring appropriate cases to other legal aid organizations;

o   Maintaining pro bono referrals and involving pro bono assistance where appropriate

2) Assisting Law Project staff and/or pro bono attorneys with the representation of individual clients through:

o   Contacting school districts and other government agencies

o   Drafting written documents such as letters and memoranda

o   Communicating with client throughout process

o   Providing support in administrative hearings in appropriate cases

3) Scheduling and organizing community outreach;

4) Maintaining the Law Project’s case management system and creating annual case data reports and updating the Law Project’s website and social media;

5) Creating and updating brochures and other outreach materials;

6) Participating in legislative advocacy efforts on behalf of the Law Project and the Chicago Coalition for the Homeless (at the state and local level);

7) Assisting with the CCH college scholarship program

The position requires:

1) A working knowledge of Microsoft Word, Excel, PowerPoint and Publisher;

2) The ability to maintain online databases;

3) Strong written and oral communication skills;

4) Ability to work well with others;

5) Outstanding organization skills and attention to detail;

6) Working occasionally on nights and weekends when necessary.

The ideal candidate will possess:

1) A bachelor’s degree;

2) A demonstrated commitment to public interest;

3) Experience in the legal field;

4) Fluency in Spanish.

CCH is an equal opportunity employer and encourages diversity in its work place.

TO APPLY:

Please send a resume and cover letter Laurene M. Heybach, director of the Law Project, at lheybach@yahoo.com – Use the subject line “applying for Intake Specialist position.”