Posted January 25, 2021 

Job Description

CCH seeks an experienced Director of Communications who has a deep understanding of the role communications plays in building power to effect systems change. The ideal candidate will be able to apply political analysis, deep knowledge of the media landscape, and an understanding of how to craft messages that resonate with target audiences. In addition, the candidate will understand how to collaborate with grassroots leaders – CCH’s term for the people with lived experience we organize – to leverage their knowledge, build their power, and use their skills. 

The Director of Communication is a strategic thinker advancing CCH’s mission. This professional reports to the Executive Director and is a member of CCH’s management team. The position advances CCH by leading the development of and executing a strategic communications plan that aligns with and supports CCH’s strategic goals and will work to advance racial equity. 

About CCH

Chicago Coalition for the Homeless is a 41-year-old systemic advocacy organization. CCH develops campaigns and initiatives to address the causes of homelessness – lack of affordable housing, lack of access to health care and services and lack of jobs paying a living wage. We place much emphasis on organizing and developing leaders who have experienced homelessness to become spokespersons and leaders of our various initiatives. CCH does its work in accordance with its organizational values – collaboration, integrity, strategic action, compassion, and intersectionality. We recognize that homelessness is a problem that stems from systemic racism and that biases and prejudices are embedded in the fabric of society, and thus, also permeate organizations like ours. CCH is committed to advancing racial equity in the workplace, through the work of our racial equity committee, and through the campaigns and initiatives we choose. 

Job Responsibilities

  • Oversee the development and execution of CCH’s communications strategy, working in close collaboration with the Associate Director of Marketing and Digital Media, CCH’s Management Team, and other key staff and leaders. 
  • Strategic Advocacy Communications – Serve as chief communications strategist for public facing campaigns that leverage CCH’s policy, community organizing, and communications capacity. 
  • Manage media relations, including cultivating media contacts, responding to media inquiries, preparing press releases and media advisories as needed, and working with staff to determine the appropriate spokesperson, as needed. 
  • Oversee and contributes to the development of all internal and external messaging for CCH, including talking points, publications, and fundraising content as appropriate. 
  • Identify and capitalize on opportunities to secure media coverage that advances CCH’s mission. 
  • Maintain a deep knowledge and understanding of the political and media landscape. 
  • Monitor media coverage and track CCH’s earned media coverage. 
  • Mentor and Supervise the Associate Director of Marketing and Digital Media, who is responsible for maintaining and growing CCH’s digital presence, design work, and maintaining and strengthening CCH’s brand identity. 
  • Works in collaboration with all CCH departments—CCH believes strongly in interdepartmental collaboration and expects all staff to work in close partnership with the other departments at the organization. 


  • Demonstrated in-depth experience with leading strategic communications to advance and achieve advocacy and organizational goals. 
  • Demonstrated leadership with the ability to serve as a unifying force and to position communications discussions at both the strategic and tactical levels. 
  • Ability to think strategically and communicate strategy. 
  • Ability to make decisions based on strategy. 
  • Ability to translate strategy into plans of action. 
  • Demonstrated strong written communications abilities. 
  • Ability and desire to work collaboratively in a team environment and work to advance racial equity. 
  • Proactive, problem solving orientation. 
  • Effectively uses technology to communicate/collaborate with colleagues and manage work. 
  • Experience working with community organizing campaigns preferred. 

Salary range

$94,000-98,000 based on experience, highly competitive benefits package. 

Please send resume and cover letter to by February 15. 

Chicago Coalition for the Homeless believes that personnel diversity is an organizational strength and recognizes and values the intersectional identities that staff members bring to our organization. We are enriched by the diverse experiences, beliefs, and ways of thinking that employees of different backgrounds bring. 

People of color and people who have experienced homelessness or poverty are strongly encouraged to apply. Fair consideration is given to all qualified applicants regardless of criminal record. CCH is committed to providing equal employment consideration without discrimination on the basis of race, sex, disability, religion, national origin, ancestry, military status, marital status, sexual orientation, gender identity, age or any other legally protected status