Who to Call

  • Chicagoans should call 3-1-1 if they need weather-related assistance in extreme heat, including access to homeless shelters or city cooling centers.
  • In the suburbs, people can contact police non-emergency numbers to ask about cooling centers, many of which are housed in police station lobbies and libraries. To find a cooling center statewide, see https://keepcool.illinois.gov/cooling-centers.html

Here is a list of cooling centers in the city of Chicago:

Englewood Community Service Center (Open 9 A.M. to 5 P.M. Monday – Friday)
1140 West 79th Street, Chicago, IL 60620
312-747-0200

Garfield Community Service Center (Open 24/7)
10 South Kedzie Avenue, Chicago, IL 60612
312-746-5400

Dr. Martin Luther King Community Service Center (Open 9 A.M. to 5 P.M. Monday – Friday)
4314 South Cottage Grove, Chicago, IL 60653
312-747-2300

North Area Community Service Center (Open 9 A.M. to 5 P.M. Monday – Friday)
845 West Wilson Avenue, Chicago, IL 60640
312-744-2580

South Chicago Community Service Center (Open 9 A.M. to 5 P.M. Monday – Friday)
8650 South Commercial Avenue, Chicago, IL 60617
312-747-0500

Trina Davila Community Service Center (Open 9 A.M. to 5 P.M. Monday – Friday)
4312 West North Avenue, Chicago, IL 60639
312-744-2014


Other Resources

In addition to functioning as a cooling center, Garfield Community Service Center at 10 South Kedzie Avenue is open 24 hours day, seven days a week to connect families and residents to emergency shelters.

Chicago residents can also seek shelter at Chicago Public Library locations and select Park District buildings during business hours. Library locations and hours of operation are available here. Park District information is available here.

Older adults are welcome at one of the city’s 21 Senior Centers. Location and hours are available here.

People experiencing homelessness can seek legal aid by calling the CCH Law Project at 1 (800) 940-1119.